We strive to provide our customers with the best products and services possible. However, we understand that there may be situations where a refund is necessary. Please take a moment to review our refund policy to understand the terms and conditions for requesting a refund.

1. Eligibility for Refund:To be eligible for a refund, customers must adhere to the following criteria:

• Return Initiation: Customers must initiate the return process within three (3) days of receiving their product. Returns requested after this period will not be accepted.
• Product Condition: The product must be in its original, unopened, and unused condition. If the product has been opened or used in any way, it will not be eligible for a refund.

2. Return Process:Customers seeking a refund must follow our return process, which includes providing proof of purchase and returning the product in its original packaging. Our customer support team will guide you through the necessary steps to facilitate a return.

3. Refund Processing Time:Upon receiving the returned product and verifying its eligibility for a refund, we will process the refund within 3 business days. The refund will be issued in the original form of payment used for the purchase.

4. Exceptions:Please note that certain products or services may be exempt from this refund policy. Any exceptions will be clearly stated in the product or service description.

5. Contact Us:If you have any questions or concerns regarding our refund policy or the return process, please don't hesitate to contact our customer support team

We reserve the right to update or modify this refund policy at any time, so we recommend reviewing it periodically. By making a purchase on our platform, you acknowledge and agree to the terms and conditions outlined in this refund policy. Thank you for choosing BeadBeautyshop, and we appreciate your understanding of our refund policy as we work to ensure your satisfaction with our products and services.